Member Registration
Is Member Registration Free?
There are no costs to register, such as yearly costs, registration costs, renewal fees, or continuation fees.
Note that registration as a member is mandatory when making a purchase through our site.
What is a ZOZO_ID and password?
This is your identification and a password like a security code that you decide upon when registering as a member.
Bothersome registration procedures can be avoided by using a ZOZO_ID and password.
This information is extremely important so please take care not to lose it or let others get ahold of it.
Please select a ZOZO_ID that is composed of between 5 and 12 half-width alphanumeric characters and a password that is composed of between 8 and 12 half-width alphanumeric characters.
Also, you cannot use ZOZO_IDs or passwords that are already in use by other customers.
I can't register as a member!
In this case, the following reasons are conceivable.
【A Mistake Was Made In Data Entry】
Please register as a member after verifying the error displayed in red lettering.
【Registration Has Already Been Completed With the Same Email Address】
When the message "Registration cannot be completed with the specified email address" is displayed, registration has already been completed using that email address.
※If you forget your existing registration data, please verify them via、『Forgot Your ID or Password?』
I can't log in!
In this case, the following reasons are conceivable.
【There is an Error in the ZOZO_ID or Password That You Entered】
When the half-width alphanumeric character sequence is not correct, you cannot log in.Please verify your password and ID one more time via
『Forgot Your ID or Password?』
【Member Registration Did Not End Normally】
When you cannot verify your information via『Forgot your ID or Password?』registration has not completed normally.
While we understand that it may be an inconvenience, please re-register as a new member.
I forgot my ID and Password!
Please verify your information again via『Forgot your ID or Password?』
We will inform you of your ID and Password after you input the email address you have registered with us and your birthday.
※If you have changed the email address on file with us and cannot verify your information by the above processes,
please register again as a new user.
