Help

Here we will introduce the ZOZOTOWN usage guide, shopping help, FAQs, and inquiry methods in an easy to understand manner.

Notice based on the Japanese Act on Specified Commercial Transactions

Name of Sales Agent

Start Today, Co. Ltd.

Address of Sales Agent

261-7116
Chiba-ken, Chiba-shi, Mihama-ku, Nakase 2-6 WBG West 16F

Sales Agent's Contact Information

Email: Please click here to ask questions via email.

Representative

Representative Director : Yusaku Maezawa

Product Price

Display By Product

Method of Handling Returns

If defective items or items differing from what you ordered arrive, we will accept returns of the items as long as you have not used them.
Please contact the customer support center no later than 7 days after the arrival of your goods and we will let you know how to complete your return.
Also, shipping costs incurred in the return or re-shipment of the product will not be borne by our company.

Click here for other cancellations, changes to order information, returns, defects, or repairs.

Amounts Necessary Other than Product Price

・Product Price
・Shipping Charge
・Service Charge

Payment Method

PayPal

Payment Date

PayPal (credit card)
Payment will be requested as of the date set by your credit card company.

PayPal (PayPal Account)
Payment due when the product shipment email is received.